Open to Remote Opportunities

Avigaile Garde

Operations · Sales · Marketing · Payment Processing · Business Development

Payment Processing Account Management Lead Generation E-Commerce Ops Restaurant Marketing Bookkeeping
Avigaile Garde
14+ Years Experience · Remote-Ready

I Help Businesses Run Smarter and Grow Faster.

I'm Avigaile Garde — a multi-disciplinary operations and business development professional with 14+ years of experience across payment processing, account management, sales, e-commerce operations, restaurant marketing, and bookkeeping. I've worked with US-based companies across Florida, New York, Melbourne, and Singapore, and I bring a rare combination of technical understanding and relationship-first thinking to every role.

From managing high-value merchant accounts and payment processing compliance, to building restaurant owner communities from the ground up, to co-founding a web design agency and a direct ordering platform — I don't just execute tasks. I understand the bigger picture and help businesses move toward it.

I'm based in Tarlac, Philippines, and work fully remote across US and international time zones. Whether you need someone to own your operations, grow your pipeline, or manage your accounts with the care they deserve — I'm ready to step in and make things work.

  • Payment processing & compliance
  • Client relationship management
  • Lead generation & outreach
  • E-commerce ops & bookkeeping
  • Social media & content strategy
  • Team coordination & onboarding
  • CRM management & data entry
  • Business development & sales
14+
Years of Professional Experience
5+
Industries Served
3
Active Ventures Running in Parallel
US·AU·SG
International Markets Worked

Core Services

A broad skill set backed by real experience — not just job titles, but results across industries and time zones.

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Payment Processing & Merchant Services

Account management, merchant onboarding, compliance, payment gateway troubleshooting, and client support for payment processing operations. Deep experience with US-based processors and high-risk merchant accounts.

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Account Management & Client Relations

End-to-end relationship management — from onboarding to retention. Building trust, solving problems, and acting as the primary point of contact between clients and internal teams.

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Lead Generation & Business Development

Organic outreach, community-based lead generation, LinkedIn prospecting, cold email, and pipeline management. Identifying and qualifying the right opportunities for your business.

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Social Media & Content Marketing

Strategy, content creation, community management, and engagement — particularly for B2B and service businesses. Building trust and visibility through storytelling that connects with your audience.

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E-Commerce Operations & Bookkeeping

Managing the operational side of e-commerce businesses — expense tracking, financial organization, reconciliation, and keeping records clean and audit-ready. Including payment processing reconciliation for multi-processor stacks.

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Operations Support & Project Coordination

Administrative operations, team coordination, onboarding, CRM management, and keeping multiple workstreams organized and on track. The behind-the-scenes work that makes everything else run.

What I'm Building

Beyond client work, I co-founded and actively run businesses of my own — which means I understand what it takes to build something from the ground up.

Web Agency · Active

Garde WebStudio

A web design and digital services agency I co-founded with my husband Herbert. We build professional websites, landing pages, and sales funnels for small businesses and e-commerce clients — specializing in clean, mobile-optimized design, payment integration, and online visibility. Live sites include multiple e-commerce storefronts, supplement landing pages, and service business portfolios.

SaaS Platform · In Development

Direkto

A direct ordering platform built for Philippine food businesses. Direkto gives restaurants a free ordering website so their customers can order and pay directly — via GCash, Maya, card, or QR Ph — cutting out the 25–30% commission charged by food delivery apps. Positioned as "zero commission, direct to you."

Restaurant Marketing · Active

Wee.Business — Restaurant Marketing

As Restaurant Marketing Specialist for Wee.Business (NJ-based), I build and manage an engaged online community of restaurant owners — creating content, driving conversations, generating leads, and connecting owners with strategies to increase profitability and reduce dependency on third-party delivery platforms.

Finance Ops · Active

Payment Processing Reconciliation

Managing payment processing reconciliation and bookkeeping for US-based e-commerce operations, including multi-processor reserve tracking, deposit analysis, and revenue reconciliation. Working with processor stacks involving NMI, HitPay, and other payment gateways across multiple merchant accounts.

Professional Experience

14+ years across payment processing, operations, sales, marketing, and customer service — with US, Australian, Singaporean, and global companies.

April 2026 – Present
Restaurant Marketing Specialist
Wee.Business — United States (Remote)
  • Build and grow an engaged community of restaurant owners through targeted content and organic outreach
  • Create storytelling content that addresses real pain points — delivery app fees, online visibility, profitability
  • Generate qualified leads through community engagement, LinkedIn, and content strategy
  • Manage the full pipeline from first touch to demo booking and follow-up
  • Research the restaurant industry to craft content that feels authentic and drives trust
Feb 2020 – Present
Senior Account Executive / Senior Account Manager
True Payment Services — Florida, USA (Remote)
  • Primary relationship manager for a portfolio of merchant clients across multiple industries
  • Developed custom payment processing solutions tailored to each client's business model and risk profile
  • Resolved payment processing issues, disputes, and compliance concerns with speed and accuracy
  • Collaborated with internal sales and operations to ensure seamless client onboarding and service delivery
  • Maintained high client retention through proactive communication and consistent account support
June 2022 – March 2024
Merchant Service Specialist
Daystar Payment Systems — United States (Remote)
  • Managed merchant accounts and served as the primary client contact for payment processing services
  • Created and implemented custom solutions for merchants with unique processing needs
  • Identified new business opportunities and coordinated with internal teams to implement solutions
  • Maintained compliance and ensured all accounts met industry and processor standards
Feb 2018 – Feb 2020
Senior Account Manager
Golden Eagle Payments — Florida, USA (Remote)
  • Managed a book of merchant accounts with full responsibility for retention, satisfaction, and growth
  • Acted as a bridge between clients and internal teams to resolve issues and drive results
  • Built lasting relationships with clients through consistent, high-quality account management
2015 – 2017
Business Development Manager & Onboarding Specialist
Defence Aptitude Australia / Salesdesk247 — Melbourne, Australia (Remote)
  • Drove new business development and managed the client onboarding process for Australian-based operations
  • Developed outreach strategies, qualified prospects, and moved opportunities through the sales pipeline
2015 – 2017
Data Entry Specialist
DocDoc Pte. Ltd. — Singapore (Remote)
  • Managed accurate data entry and record-keeping for a Singapore-based healthcare technology platform
2014 – 2015
Quality Assurance Specialist
Choxi.com Inc. — Greater New York City Area (Remote)
  • Performed quality assurance reviews for an e-commerce platform serving US customers
  • Identified issues, flagged discrepancies, and maintained accuracy standards across product and order data
2010 – 2014
Subject Matter Expert · Sales Representative · Customer Service Representative
Sutherland Global Collection Services — Tarlac, Philippines
  • Progressed from CSR to Sales Rep to Subject Matter Expert over 4 years
  • Provided customer service, handled sales, and supported colleagues as an internal knowledge resource
  • Built the foundational communication, sales, and customer service skills that underpin all subsequent roles

Let's Talk Business

Whether you need someone to manage accounts, grow your pipeline, run your operations, or build something new — I'd love to hear about it.

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WhatsApp / Viber
+63 946 016 5703
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Location
Tarlac, Philippines — Remote-Ready
WhatsApp